Careers at MediaGraft - next-generation outsourcing

Who We Are

MediaGraft — next-generation outsourcing

We bring IT, HR, and customer support services together under one roof to help businesses work more efficiently and grow faster. Our team of experienced professionals works in close cooperation with clients, diving deep into their goals, processes, and challenges. This allows us to create tailored solutions that cut costs, optimize operations, and boost performance. We strive not only to support companies but to empower them — exceeding expectations with reliable, flexible, and modern services.

Kyiv

Marketing Assistant

The Marketing Assistant supports the team with day-to-day tasks: from preparing materials to analyzing results. This role is ideal for an attentive and organized person who wants to grow in the field of marketing.

Preparing and updating marketing materials.

Communicating with clients and partners on current projects.

Assisting in organizing advertising campaigns.

Collecting and processing data for analytics.

Maintaining internal documentation and reports.

Salary - 25 000₴ + bonuses(average in the company 42 000₴)

Kyiv

Social Media Assistant

The Social Media Assistant is responsible for publishing content, communicating with clients via messengers, and passing qualified leads to the customer. This role is perfect for an attentive and organized person who is result-oriented.

Publishing prepared content according to the content plan.

Consulting clients in messengers about products and services.

Passing qualified leads to the customer.

Maintaining positive communication with followers.

Supporting tasks in cooperation with the SMM team.

Salary - 23 000₴ + bonuses(average in the company: 35 000₴)

Kyiv

Direct Manager

The Direct Manager is responsible for client communication through Direct and messengers, customer support throughout the entire cooperation process, and reporting. This role fits a responsible and communicative person able to maintain a high level of service.

Handling daily communication with clients via Direct and messengers.

Supporting clients throughout the whole cooperation process.

Processing requests and providing timely responses.

Preparing regular reports on completed tasks.

Ensuring a high level of service and customer loyalty.

Salary - 24 000₴ + bonuses(average in the company: 30 000₴)

Kyiv

Live Chat Agent

The Chat Operator manages client requests via chat, moderates messages, and transfers important information for further processing. This role suits an attentive and communicative person who can react quickly and work with data effectively.

Processing client requests in chat.

Moderating and managing messages.

Providing quick and clear responses.

Collecting and systematizing information.

Passing data to the relevant departments for further processing.

Salary - 23 000₴ + bonuses(average in the company: 35 000₴)